Please be advised that our emailing system will undergo scheduled maintenance today, 26th of January, between 20:00 and 23:00.
If you are unable to reach us via email or experience any issues during this time, please contact us by phone or by submitting a ticket on Service Desk - http://www.jao.eu/service-desk
We do not expect significant issues, but there is a small chance of delays if messages or files are sent exactly during the maintenance window.
In case the auction-related documents ( Results and Rights documents) do not reach you on time during this time window, kindly download them directly from the Trader UI.
We appreciate your understanding and cooperation.
Best regards,
JAO Operations