We are looking for a Service Support Analyst who will part of the Service Support team and report to the Service Support Team Leader. 

The role focuses on monitoring critical processes, providing 2nd-line support, and managing incidents and service requests in line with defined procedures and SLAs. It also contributes to service continuity, reporting, and continuous improvement through effective communication, documentation, and collaboration with internal teams. 

We are looking for an AML & KYC Specialist for a fixed-term period of up to 15 months. 

In this role, you should be capable of independently managing onboarding, periodic reviews, remediation projects, and quality assurance activities, while acting as back-up for broader regulatory matters including GDPR, REMIT, and NIS II implementation support. 

Key activities include managing end-to-end KYC onboarding for corporate clients, performing periodic and trigger-based reviews, supporting the review of historical client files and performing quality assurance reviews of KYC files and risk assessments. 

We are seeking a Solution Implementation Engineer, reporting to the DevSecOps Team Leader. 

In this role, you will have the opportunity to contribute to the design, implementation, deployment, and support of secure, resilient, and sustainable software solutions, working closely with cross-functional teams to ensure high-quality delivery and operational excellence. 

We are looking for a Solutions Integration Engineer to design, implement, and support secure and resilient system integrations across the full solution lifecycle, in line with DevSecOps best practices.

The role is operating under the direct supervision of the DevSecOps Team Leader, reporting to the Head of Service Support and IT.

This position is ideal for a solutions driven engineer, with a problem-solving mindset, who values cross-team collaboration, and has interest in discovering root causes.